Entrepreneur Robert Reffkin knows what it’s like to turn around a business that’s in dire straits. With Compass, he had to help guide the company through several changes of direction and a couple of high-profile lawsuits.
After Compass launched in 2013, Reffkin and the New York-based real estate platform’s team decided that they had to completely switch up its business model. It ended up pivoting twice more finally arriving at its current state.